Privacy Policy

1. Introduction

Welcome to  Pactag Technologies. At Pactag Technologies, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website pactagtech.com or use our services. By accessing or using our Website and Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Personal Information

No personal information is collected without you explicitly providing them to us, generally when submitting a form. Using forms may include:

• Contact Information: Your name, email address, postal address, and phone number.
• Account Information: Username, password, and other authentication credentials.
• Communication Data: Information you provide when you contact us, including support requests, feedback, and chat or email correspondence.
• Payment Information: Billing address and payment card details if applicable.
• Profile Information: Information you provide in your user profile, such as a profile picture, job title, and company information.
• Usage Data: Information about how you use our Website and Services, including your IP address, device information, browser type, and operating system. This may be collected among our customers while using our applications.

2.2. Non-Personal Information

We may also collect non-personal information, such as aggregated and anonymized data about the use of our Website and Services. This information does not identify you personally and is used to improve our offerings.

3. How We Collect Information

We collect information in the following ways:

• Directly from You: You may provide us with personal information when you:

  • Create an account on our Website.
  • Use our Services.
  • Communicate with us through email, chat, or other means.
  • Participate in surveys, promotions, or contests.

• Automatically: We may automatically collect certain information when you:

  • Visit and navigate our Website.
  • Use our Services.
  • Interact with our emails and advertisements.

• From Third Parties: We may receive information about you from third parties, such as service providers, business partners, and social media platforms.

4. How We Use Your Information

We use your personal information for the following purposes:

• Providing and Improving Our Services: To provide and maintain our Services, process transactions, and continually improve user experience.

• Customer Support: To respond to your inquiries, provide technical support, and offer assistance.

• Marketing and Communications: To send you promotional materials, newsletters, updates, and other communications about our products and services. You can opt-out of these communications at any time.

• Security: To protect our Website and Services, detect and prevent fraud or misuse, and enhance the security of our users.

• Legal Obligations: To comply with legal requirements, resolve disputes, and enforce our agreements.

• Analytics and Research: To analyze and research user behavior, preferences, and trends to enhance our offerings.

5. How We Share Your Information

We may share your personal information with the following parties:

• Service Providers: We may engage third-party service providers to assist us with various aspects of our business operations, such as hosting, payment processing, analytics, and marketing.

• Business Partners: We may share information with our business partners for joint marketing efforts and to provide co-branded products or services.

• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

• Protection of Rights: We may share information to protect our rights, privacy, safety, or property, as well as that of our users and others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

• Consent: We may share your information with your consent or as otherwise disclosed at the time of collection.

6. Cookies and Tracking Technologies

We DO NOT use cookies as we use Matomo, ethical tracking technologies to collect information about your interactions with our Website and Services. You may control the use of cookies through your browser settings, but please note that it will make no difference as we do not use any.

We DO use HCaptcha who needs cookies to be able to function in the sole purpose of avoiding fraudulent submissions. We do not have access to these cookies that are only triggered when submitting a form, be it a contact form or a comment on our posts.

7. Your Choices

You have several rights and choices regarding your personal information:

• Access: You can request access to the personal information we hold about you and receive a copy of it.

• Correction: You can request corrections to your personal information if it is inaccurate or incomplete.

• Deletion: You can request the deletion of your personal information, subject to legal requirements.

• Opt-Out: You can opt-out of receiving promotional communications from us by following the instructions in the communication or by contacting us.

• Cookies: You can control cookies through your browser settings, even though we are not using any ourselves.

• Do Not Track: We do not currently respond to “Do Not Track” signals from web browsers.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

9. Children’s Privacy

Our Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us, and we will take steps to remove the information.

10. International Users

If you are accessing our Website or Services from outside the United States, please be aware that your information may be transferred to and processed in the United States, where privacy laws may not be as protective as those in your home country. By using our Website and Services, you consent to this transfer.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our Website with the revised 08th February 2024.

12. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us using the contact form on our contact page or by sending us an email directly to [email protected].